Adhere Community Services — NDIS Support Website
Website for an Australian NDIS provider supporting people with disability — designed around the people who actually need to use it.
01 — The Challenge
Adhere supports individuals with disability under Australia’s National Disability Insurance Scheme. Many visitors are meeting the scheme for the first time, often on a phone, often searching on behalf of a family member and already tired. Accessibility and unambiguous navigation were not refinements to add at the end — they were the entire brief.
02 — The Solution
Built the site around unhurried structure. A warm photograph of real support work replaces the corporate stock imagery the sector defaults to. Services are broken into named support categories a visitor can scan rather than read. Calls to action sit at every point a decision is required, so the path from "what is this" to "how do I start" is never a hunt. Fully responsive throughout, and search-optimised so the service is findable in the first place.
03 — Tech Stack
04 — The Result
Support services presented as named, scannable categories rather than continuous prose
A clear call to action at each decision point for first-time NDIS visitors
Fully responsive, built on the assumption most visitors arrive on a phone
Search-optimised so families can find the service before they need it
